Privacy Policy

Elan Environmental Products Ltd. ("We" – and "Us"/ "Our" shall be construed accordingly) are committed to protecting and respecting your privacy. We are located at 83-89 Phoenix Street, Sutton in Ashfield, NG17 4HL (company number 17027536).

We process personal data in accordance with this Privacy Policy, applicable data protection laws, the Information Commissioner’s Office (ICO) guidance or best practice, and in accordance with the requirements of our contracts agreed with our clients (if any).

The Policy

1. This policy sets out how we process personal data, to the extent we do so.

For the purpose of the Data Protection Act 1998 or 2018 (the "Act"), the data controller is Elan Environmental Products Ltd. of 83-89 Phoenix Street, Sutton in Ashfield, NG17 4HL (with registered number 17027536).

Information of yours that We may process.We may collect and process the following data about you:

(a) information that you provide by filling in forms on Our sites:
elanenvironmental.co.uk

This includes information provided at the time of registering to use Our Sites, subscribing to Our service, posting material or requesting further services. We may also ask you for information when you report a problem with Our sites;
(b) If you contact Us, We may keep a record of that correspondence;

(c) We may also ask you to complete surveys that We use for research purposes, although you do not have to respond to them;

(d) Details of your visits to Our sites including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for the resources that you access.

This policy is not intended to be a contractual document unless expressly stated in any relevant contract we enter into.

IP Addresses and Cookies

2. We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about Our users' browsing actions and patterns, and does not identify any individual.
3. For the same reason, We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help Us to improve Our site and to deliver a better and more personalised service. They enable Us:
(a) to estimate Our audience size and usage pattern;
(b) to store information about your preferences, and so allow Us to customise Our site according to your individual interests;
(c) to speed up your searches; or
(d) to recognise you when you return to Our sites.
4. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of Our sites. Unless you have adjusted your browser setting so that it will refuse cookies, Our system will issue cookies when you log on to Our sites. Where We store your Personal Data
5. All information you provide to Us is stored on Our secure servers.
6. Unfortunately, the transmission of information via the internet is not completely secure. Although We will do Our best to protect your personal data, We cannot guarantee the security of your data transmitted to Our sites; any transmission is at your own risk. Once We have received your information, We will use strict procedures and security features to try to prevent unauthorised access.
Uses made of the information
7. We use information held about you in the following ways:
(a) to ensure that content from Our sites is presented in the most effective manner for you and for your computer;
(b) to provide you with information, products or services that you request from Us or which We feel may interest you, where you have consented to be contacted for such purposes;
(c) to allow you to participate in interactive features of Our service, when you choose to do so; and/or
(d) to notify you about changes to Our service.
8. if you are an existing customer, We will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.
9. if you do not want Us to use your data in this way, please tick the relevant box situated on the registration form.

Disclosure of your Information

10. We may disclose your personal information to any member of Our group, which means Our subsidiaries, Our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
11. We may disclose your personal information to third parties:
(a) in the event that We sell or buy any business or assets, in which case We may disclose your personal data to the prospective seller or buyer of such business or assets;
(b) if Elan Environmental Products Ltd., or substantially all its Our assets, are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; or
(c) if We are under a duty to disclose or share your personal data to comply with any legal obligation.
Your Rights
12. You have the right to ask Us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if We intend to use your data for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms We use to collect your data. You can also exercise the right at any time by contacting Us at Elan Environmental Products Ltd. of 83-89 Phoenix Street, Sutton in Ashfield, NG17 4HL.
13. Our sites may, from time to time, contain links to and from the websites of Our partner networks, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that We do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to Information
14. The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet Our costs in providing you with details of the information We hold about you.

Changes to Our Privacy Policy

15. Any changes We may make to Our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Queries relating to this policy should be addressed to Elan Environmental Products Ltd. of 83-89 Phoenix Street, Sutton in Ashfield, NG17 4HL. Email: info@elanenvironmentalproducts.co.uk.

Version 1 | Updated March 2026